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www.dhl.com.vn

DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in... Detail

Job Description

  • Organise appropriate shifts and manning levels to meet business requirements.
  • Make decisions directly related to shipment processing
  • Resolve specific disputes or provide advice on technical issues with customers.
  • Monitor and supervise the clearance activities performed in the clearance department to ensure that the clearance operation runs smoothly i.e. that the shipments are cleared in a timely manner and that they satisfy the regulatory and customer requirements
  • Monitor and track the clearance performance (e.g. COA and BOS) and assist in the development and implementation of corrective actions as needed to achieve the clearance performance goals set by local management
  • Develop, implement and supervise the work schedules and rosters for the clearance department in accordance to the work loads and availability
  • Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgement of those declarations
  • Review the work of the team incorporating a risk management approach

Job Requirement

  • Software skills (Word, Excel, PowerPoint, etc.)
  • Communication skills (English), spoken and written
  • 2-3 years operations experience, preferably within transportation or logistics industry
  • Competency segment ‘Leadership’: Developing People, Building and Leading Teams
  • Ability to work at night shift

More Information

  • Experience: 2 - 5 Years
Employment Information

Customs Clearance Supervisor (Trưởng Ca Thông Quan)

DHL-VNPT Express Ltd.

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