Ginkgo Voyage was founded in Ho Chi Minh city Since 2014. Our Passion for quality, innovation and services excellence is the driving force behind Ginkgo Voyage. We are also a responsible company... Detail
Tour Operation Manager
- Manage, support and train Operation team
- Build up data base for operation team: accommodations, transportations, land tour ......
- Supervise all contracting and pricing related activities
- Advise Sales the right itineraries according to each client's profile/market
- Maintain and improve services quality and customer satisfaction before and during each tour
- Develop new products
- 8:00 am to 05:00 pm, from Monday to Friday, Saturday from 08:00am to 12:00pm
- Deep knowledge of places, itinerary in Vietnam and others South East Asia Destination such as: Laos, Cambodia, Myanmar, Phillipines
- Strong background in tourism and hospitality services
- Extensive network with travel & tourism industry suppliers
- Strong leadership & organization skills
- Good English speaking and writing
- Experience in providing customer service for luxury/high end customer
- Strong MS Excel skills.
- Strong decision making skills; experience in staff development.
- Demonstrated ability to manage multiple and complex operational matters on a daily basis.
- Highly motivated, self-starter.
- Detailed oriented
- Product developing
- Strong knowledge of Vietnam and South East Asia country
- Quality control
- Experience: 5 Years