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Tour Operation Manager

Ginkgo Voyage
Updated: 18/06/2017

Employment Information

Job Description

  • Manage, support and train Operation team
  • Build up data base for operation team: accommodations, transportations, land tour ......
  • Supervise all contracting and pricing related activities
  • Advise Sales the right itineraries according to each client's profile/market
  • Maintain and improve services quality and customer satisfaction before and during each tour
  • Develop new products

Job Requirement

Working time: 

  • 8:00 am to 05:00 pm, from Monday to Friday, Saturday from 08:00am to 12:00pm


  • Deep knowledge of places, itinerary in Vietnam and others South East Asia Destination such as: Laos, Cambodia, Myanmar, Phillipines 
  • Strong background in tourism and hospitality services 
  • Extensive network with travel & tourism industry suppliers
  • Strong leadership & organization skills
  • Good English speaking and writing
  • Experience in providing customer service for luxury/high end customer

Soft Skills: 

  • Strong MS Excel skills.
  • Strong decision making skills; experience in staff development.
  • Demonstrated ability to manage multiple and complex operational matters on a daily basis.
  • Highly motivated, self-starter.
  • Detailed oriented

Core competencies: 

  • Product developing
  • Strong knowledge of Vietnam and South East Asia country
  • Quality control

More Information

  • Degree: Others
  • Age: 30 - 50
  • Job type : Permanent

Company Overview

Ginkgo Voyage

www.ginkgovoyage.comCompany size: 25
Ginkgo Voyage was founded in Ho Chi Minh city Since 2014. Our Passion for quality, innovation and services excellence is the driving force behind Ginkgo...Detail

Tour Operation Manager

Ginkgo Voyage

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