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Administrator, Contracts

California Fitness & Yoga Centers
Ngày cập nhật: 18/03/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

FUNCTIONAL OBJECTIVE:

  • Provide simple and effective systems that are designed to grow our company
  • To deliver scalable, results oriented and intuitive business solutions that are consistently reliable
  • As Contracts Administrator you will possess a good ability to process information, being part of a team and support the team to drive compliance to company standards and manage member’s data with integrity

REPORTS TO:

  • Member Relations Contracts Team Leader
  • Member Relations Manager, Corporate Office

KEY RESPONSIBILITIES

70% Membership Processing & Compliance

  • Monitor 3 clubs and ensure all agreements, promotions and Customer Service Requests meet compliance standards
  • Check all agreements in Revones within KPI
  • Prepare De-Commission and Non-Compliance list
  • Do compliance audit within area
  • Communicate with front department Managers at the clubs to deliver accurate, consistent and timely compliance
  • Process simple Customer Service Requests
  • Manage agreement and other paper-work filing system
  • Verify all valid promotions at the clubs
  • Verify member data when requested by other departments in a timely manner
  • Assist Finance team on agreement clarification.
  • Perform ad-hoc tasks as requested by MR Contracts Team Leader/Manager
  • Manage product list on Aphelion to ensure system is ready
  • Train new staffs

10% Training & Development

  • Keep up to date reading published Policies & Procedures
  • Keep up to date with reading published Pricing memo’s
  • Familiarise with Company & Member Relations Department vision, mission & values.

10% Department Communication

  • Participate in weekly team meeting
  • Contribute to team building activities

10% 7 Habits of Highly Passionate Team

  • We make Life Better by doing what we Love
  • We are Mavens of Making Life Better through Fitness
  • We Play & Have Fun doing our jobs – Fitness is Fun
  • We Celebrate Growth and Recognize Achievement
  • We Train, Train, Train, Train, Train – Constant and Never Ending Improvement is our DNA
  • We are Responsible; always acting with Integrity & Accountability
  • We maximize our Value by always doing & delivering more with less

KEY PERFORMANCE INDICATORS (KPI):

  • 100% Compliance Reports submit on time
  • 95% Compliance quality
  • 100% CSRs in policy process on time
  • 90% MPL and promotion understanding to process into compliance
  • 100% understand system processing on this job
  • 90% Audit quality

Yêu Cầu Công Việc

EDUCATION/EXPERIENCE:

  • College degree above
  • At least 2 years  Compliance/Administrative experience
  • Computer proficiency with Microsoft Office Suite including Word, Excel, Outlook
  • Proficient in written & spoken English
  • Proficient data entry skills
  • Accounting background an advantage

SKILLS:

  • Ability to pay attention to details
  • Good understanding of member data system
  • Communication skill
  • Caution/integrity/Details
  • The ability to multitask
  • Internal Compliance
  • Willing to learn things 

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

California Fitness & Yoga Centers

www.cfyc.com.vnQui mô công ty: 500
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Administrator, Contracts

California Fitness & Yoga Centers

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