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Customer Service Manager

Công Ty CP Du Học Đông Du
Ngày cập nhật: 10/08/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

- Reporting to the Line Manager. Responsibilities of the Position.

- Sales & Counseling

  • High Customer Service mind & pro-active sales/cross sales & follow-up to convert from potential lead source to meet the pipeline & final sales target
  • Counselling of prospective students and their families regarding study opportunities.
  • Provision of information on institutions to students either face to face or over the telephone.
  • Following up students’ applications and keeping students posted/ informed on offers/ rejections by the institutions.
  • Counselling and assistance of prospective students in entry visa application.
  • Accurately & timely updating of student applications on database & team reporting scheme
  • Provide good after sales service to have high parent/ student referral source
  • Organization and implementation of promotional activities at local institutions
  • Interpretation for institutions at seminars/ interviews.
  • Maintaining a good rapport to students, their families, local and Dong du institution clients and visa office.
  • Attending and servicing institutions upon their visits to Dong Du office.
  • Active participating in team meeting & training
  • Other duties as assigned by the Line Manager.
  • Create, organize and manage customer service staffs. Manage with the general running of the deparment to ensure smooth operations.

Yêu Cầu Công Việc

  • Have knowledge about oversea study consulting in Australia, US, UK, Canada or New Zealand… (AT LEAST 03 year of experience)
  • Excellent communication, explanation and customer orientation.
  • Demonstrate strong sales, have ability to maintain and widen customers’ relationship.
  • Excellent English, can communicate and do presentation in English. (Equivalent IELTS 6.0)
  • Ability to work under high pressure and target.
  • Open mind to business challenge, improvement and positive change
  • Great team player
  • Professional & efficient business communication (both English & Vietnamese)
  • Candidate must possess at least a Bachelor's Degree.

Application includes:

  • CV (enclosed with photo)
  • Any related degrees, diploma, certificates

Apply CV to email or Send CV to address: Tòa nhà Nam Việt phòng 101, 107 Bến Vân Đồn, Phường 9, Quận 4, Tp.HCM.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức
  • Phúc lợi:

    - Competitive salary
    - Insurance according to company policy
    - Dynamic and friendly working environment.

Giới thiệu về công ty

Công Ty CP Du Học Đông Du

Công Ty CP Du Học Đông Du Địa chỉ 27B Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1 Do nhu cầu phát triển, chúng tôi cần tuyển dụng các vị trí: Chi tiết

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Customer Service Manager

Công Ty CP Du Học Đông Du

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