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Customer Service Staff (Air Export)

Indo Trans Logistics
Ngày cập nhật: 11/08/2017

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép

Mô tả Công việc

Viet Trans Link, a subsidiary company of ITL corp, is an Authorized Service Contractor of UPS Supply Chain Solutions in Vietnam. It operates in the field of international freight forwarding, multi-modal transportation, logistics, customs brokerage... Now, VTL is looking for potential candidates for Customer Service Staff (Air Export) position.

  • Handling nominated shipments: SM & NVO accounts
  • Receive booking from factory & open the file
  • Check orders and detail in systems
  • Email get approval fm oversea customers
  • Release booking to shipper and follow up
  • Contact with carriers, vendors for any issue
  • Issue HBL / MBL
  • Contact with Ops for any related issue
  • Checking documents
  • Image all shipping docs to E2K
  • Inputting data entry (E2K / Order Watch)
  • Tracking & Tracing & sending pre-alert
  • Solving all related concerns / problems
  • Handling customer enquiries professionally to maximize customers’ satisfaction
  • Tactful in dealing with customer concerns, services recovery and special service requirements.
  • Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.

Yêu Cầu Công Việc

1. Education:

  • Bachelor degree in Business Administration, International Trading or related fields.

2. Experience: 

  • At least 2 years in forwarder Sea/Air freight position.
  • Prefer candidates to have experience with handle global account or use E2K/ Order Watch software.

3. Skills:

  • Language: Good at English. 
  • Computer: Good at Internet, MS Office (Excel, Word, Power Point).

4. Other requirements:

  • Heath in good condition
  • High responsibilities and good interpersonal skills
  • Willing to work under high pressure

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 26 - 35
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Indo Trans Logistics
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Chi tiết

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Customer Service Staff (Air Export)

Indo Trans Logistics

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