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Education Consultant

YOLA
Ngày cập nhật: 17/08/2017

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Chế độ nghỉ phép

Mô tả Công việc

At YOLA We Offer:

  • A set of unique and effective learning products and support services catering to the learning needs of our students
  • A strong internal personal and professional support network
  • An exciting, close-nit, fun and professional working environment
  • A clear career path and development plan for progress into senior positions

Job Description:

  • Customer consultation, tailoring of course to customer need, calculate and inform course price
  • Manage customer walk-ins, telephone and email inquiries
  • Coordinate class opening and scheduling with other Education Consultants and Supervisor/Manager
  • Provide excellent post-sales service and follow-up to maintain high customer satisfaction
  • Manage center issues, receive student/parent feedback and complaints and de-escalate and resolve wherever possible
  • Identify opportunities for center improvement, work process improvement and service delivery to customers
  • Perform tasks as assigned by Center Manager and Center Supervisor
  • Assist other center and YOLA staff as needed

Yêu Cầu Công Việc

  • Minimum Bachelor Degree
  • At least 1 year work experience. Strong preference is given to individuals with customer-facing experience in education and/or service industry
  • Strong customer service mindset, results-driven and striving for work excellence
  • High moral ethics and professional work-place behavior
  • Clean and tidy in appearance and has high grooming standard
  • Good command of both Vietnamese and English

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức
  • Phúc lợi:

    * Bonus
    * Good health care program
    * Great training opportunities

Giới thiệu về công ty

YOLA

www.yola.vnQui mô công ty: 100-499
About YOLA: What is common between you and YOLA? Education. Think about how education has changed your life and where it has taken you for all these years...Chi tiết

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Education Consultant

YOLA

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