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In Room Dining Supervisor

New World Saigon Hotel
Ngày đăng: 06/01/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

  • Oversee all aspects of the daily operation of the hotel’s In-Room Dining (IRD) operation.
  • Supervise all IRD personnel including hiring, training, motivating, appraising, rostering and managing staff daily work.
  • Respond to guest complaints in a timely manner by working with other F&B managers and keeping them informed of F&B issues as they arise.
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training.
  • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily.
  • Conduct daily and monthly meetings to ensure effective communications between shifts and among staffs.
  • Regularly review house counts, forecast and VIP list for proper work arrangement and service.
  • Ensure compliance with all local and hotel health and sanitation regulations.
  • Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for IRD, when required.
  • Conduct regular checks of inventories related to IRD and make orders.
  • Be aware of and assist to control current budgeted and forecasted revenues, profits and expenses.
  • Ensure all current accounting and HR policies are being adhered to.
  • Prepare and submit required reports in a timely manner.
  • Perform any other reasonable duties as required and directed.

Yêu Cầu Công Việc

  • Fluent in English and Vietnamese, both written and spoken
  • Good computer skills
  • Hotel management college diploma or above
  • Knowledge of principles and processes for providing personalized customer service
  • Ability to develop and sustain productive customer relationships, actively seeking information to understand and address customers' needs  
  • Creative and well-organized, willing to work in shifts and under high pressure
  • At least one year experience in supervisory skills in the same capacity
  • Working experience with international hotel in the same position (priority)

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: 25 - 35
  • Giới tính: Nam
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

New World Saigon Hotel

www.newworldhotels.comQui mô công ty: 513
Centrally located within the business hub at District 1, New World Saigon Hotel offers 533 tastefully appointed rooms. Just 20-minutes’ drive from Tan Son...Chi tiết
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In Room Dining Supervisor

New World Saigon Hotel

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