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Operation Manager - Elite Fitness HCM

BIM Group
Ngày cập nhật: 15/09/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

  • Able to guide, to monitor and motivate
  • Customer Service Team
  • Housekeeping Team
  • Security team
  • Working with them as a team – executing all specific tasks
  • Be able to teach and show all of the above teams to handle multiple tasks, whether it be data inputting, phone operating, make appointments, payment transactions, solve guest & members concerns, have excellent organizational, interpersonal, motivational and communication, skills.
  • Be a self starter, be professional, honest, have excellent integrity and work ethic, be responsible for following all company polices and procedures, be able to work flexible hours, be a team building, self starter – take direction from Operation Director.
  • Will be the direct/indirect supervisor of the following departments:
  • Customer Service & Reception
  • Technical Knowledge – Fitness, GX, Yoga, etc
  • House Keeping Department: Maintenance and Cleaning of entire Center and Equipment& Maintenance.
  • Juice Bar, Pro Shop
  • Security Department
  • Membership Consultant
  • Assistant Manager/Supervisor
  • Coordinate, Promote & Create Join Membership and Promotion with Elite Spa and Spa Manager.
  • Work with above listed departments to carry out staff training and development.
  • Conduct employee evaluations with the Assistant Manager on the above listed departments.
  • Conduct discipline interviews for all problems that arise with the above listed departments and
  • Take any disciplinary action necessary.
  • Interview, hire and train new Instructors, Attendants Membership Consultant and other when necessary.
  • Interview, hire and train other staff when necessary.
  • Work with the staff to establish new programs and to evaluate current programs with respect to profitability and meeting member's needs.
  • Communicate regularly with the Membership Consultant as to progress of membership sales and potential leads.
  • Develop good communication among employees and members.
  • Work diligently to keep up club morale.
  • Actively sell memberships. Bring more bodies in.
  • Organize and attend weekly staff/management meetings.
  • To actively look at where the center can improve revenues and cut expenses without taking away services from members. Take nothing for granted check everything.
  • Keep abreast of industry trends through readings, communication with other clubs and by attending industry, seminars and meetings.
  • Perform other duties as assigned by the Operations Director, Clubs Director
  • Working at Elite Thao Dien, District 2

* Benefits:

  • Social Insurance, Health Insurance 24/24.
  • Meal allowance.
  • Team Building, holiday, annual leave.
  • Get the incentive policies for employees for the services of BIM Group, such as: Z Pizza restaurant, Spa center, Halong Plaza hotel, …

Yêu Cầu Công Việc

  • Must be neat, well-groomed, punctual, athletic looking, a non-smoker, friendly, outgoing
  • personality, trustworthy and honest.
  • Must exhibit enthusiasm for the club, employees and for the job.
  • Must convey to employees and members, a positive attitude about the club and the management of the club.
  • Must be a patient and courteous listener, able to put people at ease and show empathy.
  • Must have a desire and an ability to work with employees to develop their skills and enthusiasm for their jobs.
  • Must have a good self image and be able to command the, respect of the employees and members.
  • Must be friendly and demonstrate outgoing personality to members of club and refrain from personal involvement with members.
  • Company polices practices and procedures.
  • Principles of supervision, training and performance evaluation.
  • Strong organization skills.
  • Excellent interpersonal and communication skills.
  • Emergency and safety procedures.
  • A college degree with a major in business preferred.
  • At least 3 years working experience with a multi recreational facility in   Management Position
  • Speak, understand, read and write English well
  • Must have demonstrated good management skills.  Must have good math skills and the ability to understand a budget and financial statement.
  • Must have good understanding and execution business and HR management and Management system for operational and finance
  • Must have good understanding of club operation management (customer service, housekeeping and facilities management)
  • Must have Marketing and Promotional Skill to create “Pro-Active” Promotion Activities for New Membership Sales and Retention.
  • Support Sales and Marketing Team to create New Membership Promotion & Membership Retention activities 
  • Must exhibit good organizational and time management skills.
  • Must have good teaching and motivational skills.
  • Must exhibit and demonstrate excellent leadership Attributes’. 

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

BIM Group
BIM Group Sơ lược về công ty: Được thành lập năm 1994 có trụ sở chính tại thành phố Hạ Long, tỉnh Quảng Ninh, BIM Holdings (“BIM”) là một tập đoàn...Chi tiết

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Operation Manager - Elite Fitness HCM

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