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Operation Manager

40HRS HR Consulting (Công ty TNHH 40 Giờ)
Ngày cập nhật: 19/06/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

Revenue & Profitability:

  • Executes properly the Merchandising Bulletin at all times.
  • Executes and sustain the Loyalty Card program correctly.
  • Drives store team to achieve revenue targets thru effective leadership and management of subordinates.
  • 100% compliance on Planogram and full shelf policy at the selling area.
  • Control wastage / breakages in the store following targets.
  • Control proper execution of the daily Markdown schedule.
  • Supports the Cashier in Suggestive Selling projects.
  • Expedite faster cashier transaction turnover.
  • Supports loss prevention thru close coordination with the relevant people;
  • Controls store expenses and keep it at a minimum based on targets (utilities & stationery).
  • Coordinates in the planning and execution stage for the smooth launching of new activities;
  • Support in the proper training to staff whenever we launch a new product or service for customers.

Customer Service:

  • Ensure to execute and make evident the Service culture in the store(s) at all times;
  • Ensure to control 100% implementation of the Freshness Mindset in the store(s) at all times;
  • Ensure to implement 100% the store’s standards on Food Safety and Hygiene at all times.
  • Implement consistently the store music / ambiance following specified period in the day.
  • Make the store(s) attractive to customers by implementing strictly the merchandising guidelines.

People Development:

  • Provides coaching, direction and support to co-workers concerning projects under his / her responsibility;
  • Support in-store training by coaching / motivating staff following the training methodology and schedule set by the Training department and QC;
  • Manages effectively staffs by follow-thru on the understanding of trainings delivered to ensure smooth execution.
  • Communicates monthly objectives (MOR) to superior based on monthly schedule.
  • Pro-actively works with the team and sets a good example.
  • Organizes team building activities and assure good liaison regarding employees relations.

Administrative & Reporting:

  • Timely and accurate submission of reports.
  • Preparation of Monthly Objective Report (MOR) and Bi-Weekly Report.
  • Demonstrates integrity, honesty, and knowledge that promote the work culture and values of VTI;
  • Research on needed information when needed.

Yêu Cầu Công Việc

  • Bachelor in Business or equivalent in terms of experience and background;
  • IT background is a necessity.
  • Minimum 2 year experience in retail or equivalent in terms of experience & background;
  • Minimum 3 year experience in supervisorial level;
  • Minimum of 1 year experience in managing multiple stores or outlets is an advantage.
  • Conversant in English (speaking, writing);
  • Good leadership skills and team building skills;
  • Good communication skills
  • Good training skills
  • Ability to manage multi-stores operation independently / less supervision
  • Ability to work effectively & efficiently in a fast-paced environment
  • Ability to manage multiple situation simultaneously
  • Strong problem solving skills
  • Customer service skills

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

40HRS HR Consulting (Công ty TNHH 40 Giờ)
40Hrs was founded in San Jose, California in the early 2000. Today we have a team of bright, talented recruiters that give the firm a balance of experience...Chi tiết

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