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Operation Specialist

CapitaLand (Vietnam) Holdings
Ngày đăng: 02/12/2016

Thông Tin Tuyển Dụng

Mô tả Công việc

Contribute towards the smooth and efficient operational management of the retail center to ensure the comfort and safety of all stakeholders.

  • Manage the tenants’ expectations and requirements in the way that benefits both the purchasers and the company. 
  • Liaise with tenants for operational matters such as complaints by colleagues, other tenants and/or shoppers and ensure that quality standards and service are maintained at all times
  • Update customer data.
  • Maintain and strengthen relationship with tenant, handle customer enquiries and complaints.
  • Record management of relevant customer database
  • Liaise with other departments such as Operation, Project Management, Finance to ensure the delivery of the highest standard of service within agreed timeframes and budgetary limits.
  • Regularly update the Manager the activities of the department and consult the board for any issues which are beyond the control of the department
  • Support the Manager on all planning, logistic and administrative functions leading to the successful handing over of leased premises
  • In charge of admiration work supporting for leasing including contract preparation
  • Liaison with all stakeholders of the project to meet the customers’ feedback post-project completion
  • Perform any other related duties as required by the Management
  • Follow and implement the Environmental Management System (ISO 14001) and Environment Health and Safety Management System of the Company.

Yêu Cầu Công Việc

  • Fluent in English;
  • Diploma holder.
  • 4 year experiences and experience working in same position for at least 2 years
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation.

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

CapitaLand (Vietnam) Holdings

CapitaLand is one of Asia's largest real estate companies. Headquartered and listed in Singapore, the company's businesses in real estate and real estate...Chi tiết

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Operation Specialist

CapitaLand (Vietnam) Holdings

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