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Operations Executive (Tourism)

Ngày đăng: 13/01/2017

Thông Tin Tuyển Dụng

Mô tả Công việc


  • Receive booking from sales team in Hanoi.
  • Input the data on the tour management/ tour plan
  • Check carefully all of information of guests, all of special request from guests and inform to related dept.
  • Double check booking of OP services.
  • Make the tour order
  • Send the final confirmation to sales.
  • Inform tour to guides to deliver program.
  • Brief program to tour guide carefully.
  • Follow up the tour.
  • Check price and report the cost to accountant at the end month
  • Make the payment form for guides.
  • Receive the questionnaire from guides after tour and listening all of feedback of guides.
  • Check and control the service quality
  • Negotiate the price with suppliers

Other Tasks:

  • Send weekly report to OP manager
  • Communicate and coordinate with internal departments (especially sales, customer care & quality control dept.)
  • Frequently interact with guides and update all incident /ad-hoc reports to related departments or to related person in charge.
  • Keep other departments informed by sharing information of local competitors & local suppliers (especially new suppliers)
  • Handle emergency issues effectively on requests.
  • All other duties as assigned by OPM.

Yêu Cầu Công Việc

  • Good language skills in English (written and spoken)
  • Good at using Microsoft office (Word, Excel...)
  • Communication and listening skills
  • Time management skills
  • Customer service orientation
  • Positive attitude, open minded
  • High proficiency in interpersonal skill
  • Problem solving
  • Foreign cultures understanding
  • Extensive destination knowledge

Special Requirements

  • Flexibility to work overtime
  • Ability to work under pressure
  • Travel as required


  • Competitive & attractive salary with incentive each half.
  • 13th month salary, bonus holiday (2/9, 30/4…)
  • Equal rewards for individual devotion & performance.
  • Working from Monday to Friday (44h)
  • Free lunch in kind.
  • Premium health care insurance package.
  • International, fair and transparency working environment.
  • Training and traveling opportunities.

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty


www.asiadmc.comQui mô công ty: 100-499
Established in 1997, ASIA DMC welcomed in 2016 over 50,000 guests to Vietnam, Laos, Cambodia, Thailand and Myanmar.  Formerly known as HG Travel Group,...Chi tiết
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Operations Executive (Tourism)


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