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Wall Street English

Wall Street English Vietnam 21 Lê Quý Đôn, Phường 6, Quận 3, TP. HCM * Giới thiệu về công ty: Ra đời tại Ý vào năm 1972 với tên gọi ban đầu là Wall Street Institute, trung tâm chính thức... Chi tiết

Service Officer

Mô tả Công việc

  • Customer Service Representatives share responsibilities with both the Service and Sales Department.
  • Service: The Customer Service Representative forms an integral part of the Service Team, sharing the responsibility for the educational success of the students who study at the Wall Street English Centers.
  • Sales: The Customer Service Representative plays an essential role in Sales by being the face of the Wall Street English Center as they are the first and last contact point for new clients and students. Making a good impression is essential to Sales success.

Job Responsibilities

  • Be a reliable first point of contact for all students and guests
  • Deliver consistently excellent customer service
  • Manage class schedules and appointments
  • Provide feedback and appropriate study advice in accordance with the WSE method
  • Carry out assigned student follow-up
  • Greet Walk-Ins and receive incoming calls before distributing them to Educational Consultants
  • Contribute to a fun, all-English environment
  • Handle a variety of administrative tasks.

Yêu Cầu Công Việc

  • Bachelor’s degree (preferably in Hospitality or Hotel Management)
  • Applications from new graduates will be considered (training will be provided)
  • Demonstrated intermediate fluency in English (TOEIC score 650+ is recommen
  • Energetic, friendly and loves to speak English
  • Ability to work in multi-task functions
  • Willing to work a flexible schedule including nights and weekends
  • Passionate about delivering excellent customer service with a smile
  • Ability to work long hours on their feet while maintaining an excellent attitude.

Thông tin khác

  • Kinh nghiệm: 1 Năm

Thông Tin Tuyển Dụng

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Service Officer

Wall Street English

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