DHL-VNPT Express Ltd.
DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express,... Chi tiết
Mô tả Công việc
- Maintain existing DHL customers by telephone within the Direct Sales Segment.
- Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved.
- Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls
- Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.
- Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.
- Adhere to regional standards on profit margins and discount guidelines.
- Open new accounts and ensure they trade profitably.
- Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.
- Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
- Ensure that customer information is maintained accurately on the customer database.
Yêu Cầu Công Việc
- Telephone skills
- Communication skills (English and local language), spoken and written
- Good planning skill
- Familiar working with data and figure
- 3 year experiences in sales
- Bachelor/ College Degree in Business or equivalent
Thông tin khác
- Kinh nghiệm: 1 - 3 Năm
Phúc lợi: - Monthly Bonus (if 100% target achieved)
- Annual Salary review
- Additional Health Insurance scheme for individual
- Ngày nghỉ: 15 Annual leave days