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Account Manager

Updated: 19/09/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

For client:

  • Examine clients’ businesses to get to know their brands and understand their objectives to proactively offer them the best solutions

  • Attend client's briefing meetings with team members to clarify and understand the brief clearly

  • Handle client service with excellence to ensure a smooth working process between client and company

  • Be compliant with company and client’s policies, and deliver satisfaction for clients

  • Build up and maintain good relationships with key individuals (project owners)

  • Contribute to pre-sales efforts, including proposal generation and development of new service offerings

For internal:

  • Help and manage Account Team & Creative Planning Team members, partners and other resources to ensure proper coordination of all channels

  • Develop and maintain high levels of team effectiveness (trust, transparency, communication, collaboration, productivity, diversity, engagement)

  • Understand & respect every department’s role in delivering great work & build close relationships

  • Control client budget and revenue-cost, to ensure the required profitability for company

  • Be able to give exact proposition & creative directions and supervise the team on working progress of developing proposals, viral videos

  • Deep-dive into social media analytics to understand why certain content performs better than the rest, and provide actionable insights for our clients backed by social data

  • The ability to present a clear, coherent, engaging plan during the meeting

  • Manage the workload, monitor team performance and give guidance when needed

  • Other tasks assigned by line manager

Job Requirement

  • At least 5 years experience in account or planning role at an advertising, digital or integrated agencies

  • Minimum of 3 years of experience as management level 

  • Knowledgeable and experience in digital works focus and influencer marketing is a PLUS 

  • Excellent analytical, problem solving, project and client management skills 

  • Excellent communication/ presentation skills and ability to build relationships

  • Ability to manage several tasks at once, and with keen attention to details and processes

  • Ability to structure, organize and improve the working processes within the team, and amongst departments 

  • High sense of responsibility, proactive, detail-oriented and result-oriented

  • Strong understanding of the technology and trends that are changing the advertising business 

  • Familiar with digital and social platforms including Facebook, YouTube, Instagram 

  • Excellent written and spoken English

  • Excellent MS computer skills (MSWord, Power Point, Excel)

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

CREATORY size: 100 - 200
ABOUT CREATORY No matter what role you fit into, you will be playing a crucial part in impacting millions of lives across Vietnam. Because at CREATORY, all...Detail

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