We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
Account Manager Responsibilities:
Implement, supervise and push partners to implement the agreed cooperation activities.
Communicating with partner & contact point of partner to understand their needs and explain product & service value.
Building relationships with partners based on trust and respect.
Collaborating with internal departments to facilitate partner & partner 's customers need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Maintaining updated knowledge of company products and services.
Supporting to resolving complaints and preventing additional issues by improving cooperation processes & agreements.
Acting as clients advocate with a focus on improving the buyer experience.
Identifying industry trends.
Make individual reports and report them directly to the Head of Department
Submit recommendations and solutions to improve profession
Or any other duties assigned by Director
Bachelor’s degree in sales, communications, or related field.
More education or experience may be preferred.
Exceptional verbal and written communication skills.
Ability to collect, track, and analyze large amounts of data.
Adaptability and strong problems solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviors and industry trends.