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www.cfyc.com.vn

Tập đoàn CMG Asia, chủ sở hữu thương hiệu California Fitness & Yoga và nhiều thương hiệu hàng đầu trong lãnh vực sức khỏe, thể dục thể hình và phong cách sống. Năm 2007, California Fitness... Detail

Assistant Operation Manager (Hanoi)

Job Description

FUNCTIONAL BUSINESS OBJECTIVEs (FBOs):

Oversee the operations of the clinic and the development of 5 star service standards to provide outstanding care for all clients.

Develop a team of warm, caring and passionate operations staff who assist in creating a life changing experience for clients and in doing so support the sales team to drive higher revenue.

Achieve a 5 star rating in clinic cleanliness and facilities management while assisting to maintain cost efficiencies for operational budgets.

REPORTS TO: Eri Operations Manager

KEY RESPONSIBILITIES& CRITICAL DRIVERS:

Team Development

  1. Training& Development: Self-develop and assist team members to become “A Players” in the team. Ensures all new staff receive a 26 week on boarding plan.
  2. Team support: Support Operationsteam in delivering high standards of customerservice to clients.

Clinic Operations

  1. Customer service: Participate in providing warm and caring service to clients and teammates.
  2. Contracts: Complete accurate Ebiz systems and sales contracts and payments by adopting strict control procedures.
  3. Systems: Ensure to implement clinic procedures which support the team in providing outstanding service to clients.
  4. Audits: Comply all requirements for clinic operations audit as well as implement any required changes of improving plan.

Facilities and Inventory Management

  1. Facility Management: Ensure facilities are well maintained and problems are handled in a timely manner.
  2. Cleanliness Management: Ensure5 star cleanliness standards in the clinic by daily clinic audits and supervise the cleaning staff.
  3. Inventory Management: Ensure the stock items are consistently available for client treatments and operations in the clinic.

Benefits:

  • Free Gym Membership for you and one family member.
  • Social/medical/unemployed insurances and 24/7 Accident Insurance
  • Beauty Treatment and softskill training
  • Companies events: CMG Award, Christmas Party...
  • Discount for company products (F&B, sport apparel...)

Job Requirement

  • College/University degree
  • Passion for Beauty business, Beauty experience preferred.
  • 4-7 years of experience in services oriented industry (restaurant, hotel, clinic, spa...)
  • English speaking is essential.
  • Good computer skills
  • Excellent presentation
  • Willing to support all team members and supervise all clinic operations smoothly

Working location: Thanh Xuan District, HN

More Information

  • Experience: 4 - 7 Years
Employment Information

Assistant Operation Manager (Hanoi)

California Fitness & Yoga Centers

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