Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees’ competence evaluation and have professional development activities to fix gap between the current and expectation.
Deliver training of processes, procedures, work standards/instructions to subordinates, and ensure the compliance within the delegated function.
Cascade targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested.
Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Includes SOPs, process, policies, work instructions, improvement ideas).
Being fully connected with the team in communicating, providing essential information to create a full picture.
Motivate, encourage team’s engagement and ensure a positive work environment.
Strive to reach the Company's Vision and live with our Core Values: Integrity – Be Cause In The Matter – Data Driven – Serve Faithfully - Customer experience.
INSIGHTS & MEASUREMENT
Develop measurement & research methodology in coordination with relevant departments to track effectiveness of marketing campaigns.
Understand customers’ business pain points and analyze our data to provide insightful reports & dashboards to our customers in collaboration with the key account team. Ensure the insights to be actionable.
Practice continuous improvement of measurement and research tools and methodology. Provide frequent update of new tools and approaches from world-class practices.
Develop new products in measurement and data analysis in coordinate with key account team to contribute to business growth.
Lead consumer marketing researches in coordination with marketing team.
All usual Microsoft office programs, plus digital platforms knowledge
5 years+ of experience in market research or related industry with a focus on measurement
Advanced analytical skill with business-oriented mind-set
Intermediate business communication and presentation skills;
Great project management
Ability to work independently, proactive, services mindset & TEAM WORK