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CRM Solution Architect

HR Vietnam’s ESS Client
Updated: 02/04/2020

Employment Information

Job Description

  • Lead the delivery of high-quality Dynamics solution designs to the programme’s business requirements
  • Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations
  • Prepare high- and low-level business and technical design documents to describe proposed solutions
  • Interface effectively with other members of the delivery team and the Functional Consultants to ensure that the CRM solution designs match the requirements
  • Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
  • Evangelise the Dynamics core features and functionalities to support business decision making process
  • Investigate and recommend new technologies that will benefit the Dynamics solution
  • Guide and support the Product Owner and business users to help improve knowledge of the platform
  • Participate in and contribute to all scrum-based meetings, ensuring all agreed tasks are delivered according to the sprint goals
  • Identify project/product risks and mitigate or communicate as necessary
  • Provide support for the transition workstream to ensure relevant solutions designs are successfully transitioned to the Global Applications Support team
  • Provide direct Technical Design support to the Global Applications team to build new support processes and practises

Job Requirement

  • MS Dynamics CRM Certifications
  • Other Microsoft certifications
  • Cloud solution certifications
  • Degree in Information Systems or equivalent
  • 7+ years in Solution Architect role
  • 7+ years Dynamics CRM Configuration/customisation
  • 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)

More Information

  • Job type : Permanent

Company Overview

HR Vietnam’s ESS Client
As a leading consultancy with operations nationwide, HR Vietnam provides clients and candidates with tailor-made solutions in executive recruitment, career...Detail

CRM Solution Architect

HR Vietnam’s ESS Client

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