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Customer Service Associate

Phuc Thang Fine Furniture
Updated: 23/08/2019

Employment Information

Benefits

  • Insurance
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

- Supports CS manager with relative production information from the client.

- Distributes instruction to concerned individual as assigned.

- Receiving and issuance of production, replacement, & sample Purchase Order (PO) as assigned by CS manager

- Checking PO, creating sales order in the system and issue to Production for scheduling and continuous follow up for PO completion. Ensure planning is on schedule.

- Documenting every changes made such as PO revisions (additional items, deduction, & cancellation), changes in committed schedule (push out and pull up items), shipping details.

- Providing updates of changes of production schedule and as customers’ requests.

- Provide customer with daily supports and logistics service

Job Requirement

- Bachelor’s Degree 

- English fluency 

- Knowledge and confidence in the computer and the work of ERP system

- Basic furniture terminology, basic woodworking principles. Basic knowledge on manufacturing company processes

More Information

  • Degree: College
  • Age: 22 - 30
  • Job type : Permanent

Company Overview

Phuc Thang Fine Furniture

www.ptcvn.com
We are a 100% foreign owned fine furniture company based 30 minutes outside Ho Chi Minh City, Vietnam, within the fast expanding industrial belt encircling...Detail

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Customer Service Associate

Phuc Thang Fine Furniture

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