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Customer Service cum Logistics Staff

Faro Recruitment Vietnam JSC
Updated: 22/08/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Health checkup
  • Training & Development

Job Description


  • Opportunity to join in a new factory setting up project in Vietnam.

  • Opportunity to work for a European Group with a professional working environment.

  • Opportunity to develop long-term career path along with the company’s development.

  • Good salary and benefit policy.


- Customer Service:

  • Forecast: Prepare forecast from sales team, send to related people once a month and update monthly forecast.

  • Receive orders from customers and process in system.

  • Communicate with the factory or suppliers, then confirm order with customers once product meets delivery plan, including domestics delivery orders and direct-shipment orders.

  • Communicate with the supply sites to arrange the pick-up and goods delivery.

  • Manage the logistics transportation vendor to deliver the goods to the customers.

  • Follow up the orders from the customers till the order completion.

  • Claim process in system and follow up.

- Logistics & import/export

  • Source the local transportation/logistics vendors & service, including the import/export agent, etc.

  • Deal with the import/export process, prepare all related documents if necessary.

  • Manage the logistics suppliers (transportation, agent, etc.) and process the payment to the suppliers.

- Payment management

  • Follow up the payment collection from customers.

  • Coordinate with Finance department for invoice.

Job Requirement

  • Minimum 3 years of relevant work experience in customer service and supply chain roles.

  • Great English communication skills.

  • Good understanding of local import and export operation and related regulation.

  • Strong experience in dealings with logistics 3rd party with the transportation regulation, etc.

More Information

  • Degree: College
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Faro Recruitment Vietnam JSC
Since its establishment in January 2006, Faro Recruitment Vietnam JSC (formerly TT Royal Human Resources Management JSC) has developed its business in...Detail

Customer Service cum Logistics Staff

Faro Recruitment Vietnam JSC

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