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Customer Service Executive - 2U Training

4U Group
Updated: 16/07/2019

Employment Information

Benefits

  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

1. Receptions:

+ Welcoming guests and students

+ Handling calls

+ Performing Admin tasks

+ Making sure of tidiness and positivity for office

+ Updating Time-tables and Tariff for classes

+ Preparing materials to support the Academic department

2. Student Care:

+ Checking attendance

+ Monitoring students’ homework

+ Supporting teachers when needed

+ Preparing Tests and Certificates

+ Handling complaints, providing fair solutions to make students engaged

+ Working to increase satisfaction / retention / referral from students

Job Requirement

·         College / University graduated

·         Minimum 1-year Experience in Customer Relationship / Services

·         Customer-centric Attitude

·         Problem Solving and Analytical Abilities

·         Outgoing and Self-motivated Personality

·         Fluent in Vietnamese; English fluency is an advantage

·         Familiar with MS Office

More Information

  • Age: Unlimited
  • Job type : Permanent
  • Benefit:

     Flexible working time
     Opportunities to become better, richer and happier
     Training opportunities:
    • Advanced professional training
    • Advanced skills
     Benefits:
    • Free access to English courses and other courses at the company
    • Fingerprint Biometric (100% free for staff with > 1 year)

Company Overview

4U Group

http://www.4ugroup.vnCompany size: 35
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Customer Service Executive - 2U Training

4U Group

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