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Customer Service Executive (Chinese Language)

Avery Dennison RIS Vietnam Co., Ltd.
Updated: 13/10/2019

Employment Information

Benefits

  • Insurance
  • Employee Shuttle Service
  • Incentive bonus
  • Health checkup
  • Salary review
  • Annual Leave

Job Description

  • To respond and ensure the customer enquiries and requests are addressed in a timely manner.
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
  • To handle customer complaints according to the Company procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
  • To assist and back up other team members and provide supports and report to Supervisor.

* Working location: Lot E01 Trung Tam Road, Long Hau IP, Can Giuoc, Long An, Vietnam. (Company provides shuttle buse from Binh Duong, Bien Hoa, HCM Districts)

* Working hours: 08:00 AM - 04:15 PM (Mon - Fri)

Job Requirement

  • College/ Bachelor’s degree.
  • At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Purchasing, Procurement, Order Management...
  • Strong written, verbal skills in English or bilingual English - Chinese.
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes., Google...
  • Excellent customer service & presentation skills.
  • Willing to work overtime.

More Information

  • Job type : Permanent

Company Overview

Avery Dennison RIS Vietnam Co., Ltd.

www.averydennison.comCompany size: 2000
Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison...Detail

Customer Service Executive (Chinese Language)

Avery Dennison RIS Vietnam Co., Ltd.

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