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Customer Service Executive (Korean and English Speaking) 7AM – 4PM

Innovature Consulting
Updated: 13/12/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

Innovature Consulting Ltd. is looking for a Customer Services Executive (Korean - English speaking). This candidate will work closely with Recruiting, Client Delivery and Operations department of U.S clients to ensure timely and accurate work in Korea Time Zone. The Customer Services Agent is responsible for duties such as:

- Providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs;

- Communicate effectively with team members within the customer service department;

- Process orders from clients;

- Prepare correspondences and fulfill customer needs to ensure customer satisfaction;

- Other task will be assigned by Team leader and Board of Director.

★ Working location: Copac Square Building, 12 Ton Dan, Ward 13, District 4, HCMC

★ Working hours: from 7:00AM – 4:00PM (Monday to Friday)

★☆★☆★☆★☆★☆★☆ OUR BENEFITS ★☆★☆★☆★☆★☆★☆

- Social insurance, Health insurance, Unemployment insurance, Annual Health check-up program and other benefit according to the labor law

- Year-end bonus and 13th month salary

- PVI Insurance package that will include medical, accident and life insurance

- Annual company outing trip, teambuilding and charity activities during the years

- 15 annual leave days and holidays paid

- Birthday, wedding and etc… allowances provided

Job Requirement

Skills/Competencies:

- Excellent interpersonal skills, positive attitude and focus on customer service

- Sensitivity to confidential information

- Experience in a fast-paced, high-pressure environment

- Ability to prioritize tasks while working with minimal daily supervision

Qualifications: 

- University degree with 1-2 years of experience in Customer Service, Customer Care, Call Center, Administration, HR, Translation or Interpretation field 

- Advanced MS Word, MS Excel 

- Be fluent in English speaking and writing

- Be Proficient in Korea speaking and writing

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Innovature Consulting

https://innovaturevietnam.com/Company size: 25-99
Innovature provides business and technology outsourcing services to clients in North America and Asian markets. We enable clients to become high-performance...Detail

Customer Service Executive (Korean and English Speaking) 7AM – 4PM

Innovature Consulting

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