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Customer Service Executive (Night Shift) - US Market

Updated: 17/08/2018

Employment Information

  • Work location: Ho Chi Minh

    Job level:

  • Experience: 2 Years

    Salary: -

  • Industry: Customer Service

    Deadline to apply: 06/09/2018


  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave
  • Sport Club

Job Description

  • Communicated knowledge of all products to customers to support customers to choose the most suitable product and order products

  • Sell products to prospective US customers and generated new revenue from existing customers via phone, email

  • Provided high-level customer service and responded to service inquires.

  • Maintains relationships with customers by providing support, information, and guidance; recommending new products

  • Log new customer information and varied sales data for existing customers in computer database

  • Working time: 9:00 PM - 5:00 AM (Vietnam time) at office (Phu Nhuan Dist)

Job Requirement

  • Bachelor’s degree preferred

  • 2+ years’ direct or online phone customer services' experience

  • 4+ years’ retail experience a plus

  • Fluent in English (4 skills). Getting English certificate (IELTS, TOEFL...) is a plus

  • Hardworking & detail-oriented

  • Always be curious. Always learning

More Information

  • Age: > 24
  • Job type : Permanent

Company Overview

Autonomous size: 100-499
Rewind to 2014: A small group of tinkerers in a tiny apartment in Hell’s Kitchen, New York shipped the first SmartDesk to their first Kickstarter...Detail

Customer Service Executive (Night Shift) - US Market


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