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Customer Service Executive

Avery Dennison RIS Vietnam Co., Ltd
Updated: 21/09/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Allowances
  • Employee Shuttle Service
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

  • To follow up the orders from customers
  • To respond and ensure the customer enquiries and requests are addressed in a timely manner
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
  • To handle customer complaints according to the Company procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
  • To assist and back up other team members and provide supports and report to Supervisor

Job Requirement

  • Bachelor’s degree.
  • 1-2 years related experience
  • Strong written, verbal skills in English (Japanese/ Chinese is advantage)
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software
  • Excellent customer service skills
  • Strong presentation experience and skills

More Information

  • Job type : Permanent

Company Overview

Avery Dennison RIS Vietnam Co., Ltd

www.averydennison.comCompany size: 2000
Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling...Detail

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Customer Service Executive

Avery Dennison RIS Vietnam Co., Ltd

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