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CUSTOMER SERVICE FRONTLINE REPRESENTATIVE (TEMPORARY 7 MONTHS)

TNT Express Worldwide Vietnam
Updated: 17/10/2019

Employment Information

Benefits

  • Laptop
  • Insurance
  • Allowances
  • Incentive bonus
  • Training & Development
  • Annual Leave

Job Description

· Answer the telephone in accordance to the TNT Express telephone policy

· Proactive approach to customer requirements based on historic transactions, if applicable

· Proactively provide customers with accurate product and pricing information based on their needs

· Proactively ensure that customers are aware of necessary paperwork and any special instructions

· Communicate accurate and complete shipments statuses from the track and trace system

· Provide solutions and alternatives based on customer needs

· Promote premium products based on customer needs

· Other tasks assigned by Supervisor/Manager

Job Requirement

·         University/ college graduated

·         Customer service mindset

·         Immediately in English writing and speaking

·         Good computer literacy

·         Good communication skills with pro-active mindset

More Information

  • Degree: College
  • Age: Unlimited
  • Job type : Contract/ Freelance

Company Overview

TNT Express Worldwide Vietnam

www.tnt.comCompany size: 400
TNT Express Worldwide (Vietnam) Ltd. is one of the world leading providers on Global Express, International Mail & Logistics services. As part of...Detail

CUSTOMER SERVICE FRONTLINE REPRESENTATIVE (TEMPORARY 7 MONTHS)

TNT Express Worldwide Vietnam

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