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Customer Service Management Training Program 2019

Công ty TNHH One On One English
Updated: 18/10/2019

Employment Information


  • Laptop
  • Insurance
  • Allowances
  • Uniform
  • Incentive bonus
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

  • "Success Consultants are the heart and soul of the company, tracking our student's progress and providing unparalleled support."​

Join Us!

  • Get paid professional training and development!
  • Improve your English skills working with members from around the world! Work in an exciting startup culture!

The Job

Make a difference! We are in charge of inspiring children to learn English. You will be a part of our new Student Success Team, responsible for supporting our parents and students while tracking and communicating progress. On top of that you will also play a pivotal role working with our wonderful North American Teachers!

We are One On One English: a brand new EdTech startup. Come join us!

As a Success Consultant at One On One English, you will be a part of our Student Success Team, performing key functions for both Sales and Customer Service. Your responsibilities include:

  • Focusing on the relationship and overall academic success of the student Generating renewals (retentions) and upgrades of students
  • Tracking Academic Progress and Student Success Surveying including Parent Personas, NPS, and others Answering the hot line/phone
  • Building rapport and customer support/relations

Job Requirement

If your English is awesome, that's great, you are perfect for the job! We are looking for fresh graduates and young professionals

  • Majors and experiences in the fields of Customer Service, Sales Support, or Academics preferred!
  • This is a FULL TIME position

BONUS If you are:

  • passionate about education
  • creative and think outside the box
  • willing to learn and adapt


  • Up to 11 - 12M VND monthly

Why you'll love working here

  • Friendly and funny colleagues (and free snacks!
  • Opportunities for promotion, career development, and mentorship
  • Dynamic, fast-paced, professional, fun and exciting start-up work environment

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công ty TNHH One On One English

OneOnOne English is an edtech startup based in Vietnam looking to disrupt English language instruction in South East Asia. OneOnOne English provides online...Detail

Customer Service Management Training Program 2019

Công ty TNHH One On One English

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