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Customer Service Officer (Upscience Lab)

Công Ty TNHH Guyomarc'h Việt Nam
Updated: 12/12/2018

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Employee Shuttle Service
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

* Customer Care: according to region

• Give instruction for sending samples

• Receive samples and send order confirmation

• Send order reports and instruction on customer’s payment

• Print and send analytical results by post

• Follow and remind customers to pay

* Solving complaints:

• Record and report customer’s complaints to the QA manager

• Feedback and explain the complaints to customers

* Commerce:

• Consult, establish quotation, construct contract under sales executive’ supervision

• Contribute to customer database

• Survey customer’s satisfaction

• Establish relationship with customers

• Cooperating with Sales to making customers’ profiles

* Other jobs:

• Contact local and foreign subcontractors for quotation and technical information

• Support send analytical results the customers via e-mail

Job Requirement

- Graduated University 
- At least 1 year experience working in related field
- Can communicate by English
- Willing to learn, active, good at communication
- Having customer service mindset

More Information

  • Job type : Permanent

Company Overview

Công Ty TNHH Guyomarc'h Việt Nam

https://www.vn.neovia-group.com/Company size: 500-999
NEOVIA VIỆT NAM hoạt động trong năm lĩnh vực sản xuất thức ăn hỗn hợp hoàn chỉnh cho gia súc, gia cầm, thủy sản, thú cưng; kinh doanh các loại premix,...Detail

People who applied to this job also applied to:

Customer Service Officer (Upscience Lab)

Công Ty TNHH Guyomarc'h Việt Nam

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