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Customer Service Representative cum PA

Công ty TNHH ARDA
Updated: 18/02/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

Customer service:

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.

2. Opens customer accounts by recording account information.

3. Maintains customer records by updating account information.

4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

5. Receives customer order and work with relating Department to confirm Pro forma invoice to customers.

6. Place or cancel orders

7. Ensures customer order to be shipped timely as ETD commitment.

8. Communicates with customers for shipping document, payment.

9. Maintains relationship with key customers

10. Completes other assignments and special projects as requested.

Personal assistant of General Director:

1. Acting as a first point of contact: dealing with correspondence and phone calls

2. Managing diaries and organising meetings and appointments

3. Boking and arranging travel, transport and accommodation

4. Organising events and conferences

5. Reminding the manager/executive of important tasks and deadlines

6. Lliaising with staff, suppliers and clients

7. Miscellaneous tasks to support the General Director

Job Requirement

1.Education 

Required : University graduate, major in Business Administration or English

2. Experience

- Over 3 year experience in customer service  

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công ty TNHH ARDA

CareerBuilder's client is a 100% Foreign Invested Enterprise with manufacturing facilities in Bau Bang Industrial Estate in Binh Duong Province. The company...Detail

Customer Service Representative cum PA

Công ty TNHH ARDA

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