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APL Logistics Vietnam Company Limited

Customer Service,Representative

APL Logistics Vietnam Company Limited
Updated: 21/05/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave
  • Sport Club

Job Description

  • In liaise with related personnel / departments, manage customers’ export shipments from end to end.
  • Meet customers agreed performance metrics in the least cost manners.
  • Evaluate, investigate and trouble shoot service issues in order to improve service delivery standards and minimize cost impacts.
  • Supervise and monitor rollout of account and process implementation/opportunities and provide feedbacks of its effectiveness.
  • Execute process improvements in order to enhance productivity, efficiency and overall compliance of customers’ requirements.
  • Assist in customer engagement meetings to promote APLL products and services.
  • Conduct periodic meetings with vendors to ensure customers’ requirements are understood and complied
  • Continuously intensify relationship in order to maintain and protect customer

Other assigned task from Supervisor / Manager.

Job Requirement

  • College or University Degree
  • 3 Year+ Experience in forwarding, shipping, logistics, import & export company
  • Can use fluently Excel, Word
  • Both strong spoken and written in English
  • Good at Problem Solving and indepent working
  • Client-oriented, responsible, careful, detail & result-oriented
  • Ability to work under pressure,over time

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent
  • Probationary period: 2 months
  • Working time: Monday - Friday
  • Training opportunities:

    You will have opportunity to
    - Join varied kinds of training, from functional technical skills, soft skills to health talks
    - Grow with Career and Development program

  • Colleagues: Talented and friendly
  • Benefit:

    - Government Insurance paid in full salary as per Vietnam Labor Code.
    - Extra Accident and Health Insurance for Employees
    - 13th Month Salary
    - Performance Bonus
    - Annual Salary Increase Review based on performance

  • Other extras:

    - Lunch Allowance
    - Team Building Allowance
    - Many Engagement events
    - Wellness Program (Gym, Yoga)
    - Parking fee
    - Office provides pantry with free coffee, tea, microwave, fridge

  • Holidays: 16 days / year

Company Overview

APL Logistics Vietnam Company Limited
APL Logistics is the go-to global supply chain specialist for companies in the Automotive, Consumer, Industrials and Retail sectors.  In Vietnam, APL...Detail

Customer Service,Representative

APL Logistics Vietnam Company Limited

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