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CUSTOMER SERVICE

RGF HR Agent Vietnam Co., LTD
Updated: 14/06/2018

Employment Information

  • Work location: Binh Duong

    Job level:

  • Experience: 1 - 2 Years

    Salary: -

  • Industry: Customer Service

    Deadline to apply: 14/06/2018

Benefits

  • Insurance
  • Incentive bonus
  • Salary review
  • Annual Leave

Job Description

GENERAL INFORMATION

§ Position: CUSTOMER SERVICE MANUFACTURING

§ Job Code: JO-180614-165068

§ Headcount(s): 1

§ Level: Staff

§ Contract Term: Permanent

§ Recruitment Reason: Replacement Hire

§ Expected Joining Date: ASAP

§ Work Location: Song Than, Di An Binh Duong

§ Work Time:

Monday – Friday (7:30 AM – 5:00 PM)

§ Salary Range: Gross 10,000,000-12,000,000 USD /Per Month

JOB DUTIES:

§ Report to Vietnamese Manager

§ Assigned to Service Center

§ Job Responsibilities:

- Handle and process customer enquiries, quotations, sales contracts and orders for parts

- Support Customer Service & Sales Engineer to make contracts with customer

- Thoroughly and efficiently gather relevant information from the customer to enable you to identify and fulfil his/her needs

- Coordinate with brokers/forwarders to plan and secure that the order is at the right place at the right time;

- Prepare all the necessary documents for the Customs clearance of spare parts/dies shipment

- Feedback to the Client continuously regarding status and deviation of promised delivery date.

- Proceed technical / commercial enquiries

- Fulfil all promises and commitments to the Client by accurately planning and securing stock Manufacturing- and procured Items

- Coordinate delivery, invoice and payments

- Attend to customer complaint and warranty claim process

- Input and manage data to systems

Job Requirement

§  Essential Requirements

-          Qualification/Certificate: College's Degrees and above

-          Language Skills: English Proficient at verbal and written

-          Gender: Any

-          Age: 22-27

-          Minimum 1 year relevant experience within Customer Service, Logistics, Procurement, Manufacturing or Service & Sales

-          Computer literacy and software knowledge

-          Excellent communication & coordination skills

-          Highly developed sense of integrity and commitment to Customer Satisfaction

-          Exceptional time-management / organizational and priori-tising skills

-          Possess a strong work ethic and team player mentality

§  Desirable Character:

-          Hardworking, enthusiastic, active

Please kindly be noted that only shortlisted candidate will be approached. For further information about the job, please kindly contact us via our telephone No. of 028-3911-5800

 

More Information

  • Degree: College
  • Age: 22 - 27
  • Job type : Permanent

Company Overview

RGF HR Agent Vietnam Co., LTD

RGF stands for RECRUIT GLOBAL FAMILY , a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd....Detail

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RGF HR Agent Vietnam Co., LTD

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