Location

Updated
24/03/2023
Industry
Marketing , Retail / Wholesale , Customer Service
Job type
Permanent

Salary
Competitive
Experience
3 - 10 Years
Job level
Team Leader / Supervisor
Deadline to apply
30/04/2023

Benefits

Laptop
Insurance
Travel
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Business Expense
Annual Leave

Job Description

- Understanding customer processes in detail and seek for improvement to make customer successful;

- Create marketing content for different types of products/services promotion needs, and be responsible for the final communication and transformation effect;

- Publish and audit marketing literature (brochures, press releases, etc.) to augment the company’s presence in the market;

- Prepare reports for each program/campaign with evaluation of effectiveness;

- Respond quickly and proactively to Merchant and customer’s concerns and provides excellent customer service;

- Ensure resource availability and allocation;

- Prepare statutory notification for marketing activities;

- Perform other duties as directed by the superiors;

Job Requirement

- Understanding and/or hands-on experience in traditional and/or digital marketing in retail/e-commerce/fintech;

- Ability to multi-tasks, working on multiple projects/Merchants and change direction quickly;

- At least 3 years working experience in Marketing, Business, Customer Service, or similar experience;

- "Strong affinity for planning, hands-on execution, result-orientation and time management"

- Data-driven, strategic thinking, analytical thinking and win-win mindset

- Passionate about making customers successful;

- Microsoft Office skills (preference to candidates are good at using MS Power Point and Photoshop, or equivalent);

More Information

Degree: Bachelor
Age: Unlimited
Salary: Competitive

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Customer Success Senior Specialist

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Job Description

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More Information

Job tags / skills

ACS Trading Vietnam Co. Ltd.

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Job level	Team Leader / Supervisor
Salary	$ Competitive
Deadline to apply	30/04/2023
Industry	Marketing , Retail / Wholesale , Customer Service
Experience	3 - 10 Years

Customer Success Senior Specialist

Benefits

Job Description

Job Requirement

More Information

Job tags / skills

About us

ACS Trading Vietnam Co. Ltd.

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Applied for: Customer Success Senior Specialist

ACS Trading Vietnam Co. Ltd.

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