Customer Technical Service Representative

AkzoNobel Vietnam

Dong Nai

  • Salary


  • Experience

    2 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply



  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

  • Co-ordinate with related function(R&D,production,QC,sale..) to investigate product quality complain.
  • Follow up all product quality complaints in South area through Customer Relationship Management System (CRM)
  • Performs technical scans and line audits, line trial of new product & technology at designated customers.
  • Helps with process optimization to support customer aim to increase customer production efficiency, reduce NG rate/product cost.
  • Align technical activities within allocated South territory in Viet Nam
  • Provide the training to operator level at customer sites.
  • Be familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations.
  • Works closely with Country Technical Service Manager to ensure matrix structure operates efficiently.
  • Manage and maintain all CTS equipment’s in South area
  • Proactively manages the costs to serve in accordance to the commercial’s demands.
  • Reports on progress on a continuous base.

Job Requirement

  • Bachelor of Science graduated. Chemical & Mechanical background is preferred.
  • A minimum 2 years relevant experience in paint & coatings industries
  • Knowledge of powder coatings’ technologies and application.
  • Good communication skill
  • Ability to handle multi-task jobs
  • Ability to motivate and inspire others.
  • Ability to work independence.
  • Ready to move and work in difference location/territories

More Information

  • Degree: Bachelor
  • Age: Unlimited
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