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Digital Product Manager

Updated: 19/08/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

  • Regularly review and ensure the fulfillment of all digital product strategy and distribution of respective product lines
  • Cooperate with lending, card or bancassurance product owners to develop new product on D2C channel according to the market situation and in line with actual strategy
  • Design and implementation of changes to customer journey, on-boarding process
  • Support establishment and ensure achievement of conversion benchmarks on product, source and partner level for D2С channel
  • Responsible for implementation of corrective actions for operational processes related to support of customer journey – drop off management, customer support, underwriting, collections, disbursement and repayment processes
  • Coordinate fulfillment of product development roadmap. On the weekly basis consolidate and provide to the upper management product status report
  • Regularly collect market situation update to have a clear and actual understanding of competition and FE Credit’s products in that context
  • Other tasks assigned by upper management

Job Requirement

  • Master or Bachelor degree in Business Management, Economics, Finance (degree from the leading foreign university is an advantage)
  • At least 5 years of overall experience, out of which at least  years in eCommerce/Digital Marketing or On-Line Consumer Finance
  • Experience of Vietnam market or relevant experience in developing markets
  • Experience and proven track record in product development, portfolio management, business technology
  • Understanding of Consumer Finance & Retail Banking
  • Proven track record as product manager
  • Language requirements: English – fluent, Vietnamese - optional
  • Quantitative and qualitative analytical methods
  • Project management
  • People management

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

FE CREDIT size: 10.000 - 15.000
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an...Detail

Digital Product Manager


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