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Dist.1_Operation assistant manager_Logistics_English_16365MG

Công Ty TNHH Reeracoen Việt Nam
Updated: 12/09/2019

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

- Ensuring Service Excellence:
• Lead & manage Operation Dept. to achieve best-in-class Customer Service
• Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
• Be the primary point of contact for customers
- Operation Dept Management:
• Day-to-day operation team management and responsible for the team capacity management. Support and coach documentation staff in her day-to-day job and be the point of contact for any operational issue quickly and effectively.
• Work on HQ/Network tender enquiries from Japan /Thailand and other countries.
• Ensure to control and solve issues/conflicts if any
• Ensure the ability to solve problems related to logistics (import/export, Customs clearance and warehouse management)

• Support to and co-operate with Accounting Department on making Debit Note and tax payment for DDP shipments.

• Support to General Director on checking price from suppliers as well as sending quotations to Customers.
• Report directly to General Director.

Job Requirement

[REQUIREMENT]

  • - Strong Ocean/Air end to end process knowledge & experience
  • - 5 years or above of experience in Freight Forwarding Operation or Customer Service will be a plus.
  • - Knowledge of Freight Forwarding, Logistics, Incoterms, Customs rules/ regulations/procedures and warehouses business
  • - Good people leadership/management skills
  • - Good interpersonal, communication and strong negotiating skills
  • - Ability to engage and link multiple parties across functions and geographies
  • - Strong customer focus
  • - Works well under pressure
  • - Good at English (Business level), Japanese speaking is a plus.
  • - Sales skill is a plus too
  • - Proficiency in computer skills

[BENEFITS]

  • 13th salary + bonus bases on business result
  • Gas, Phone fee, Lunch Allowance
  • Annual company trip
  • Annual health check
  • Bonus on each Vietnamese holiday

More Information

  • Degree: College
  • Age: 25 - 40
  • Job type : Permanent

Company Overview

Công Ty TNHH Reeracoen Việt Nam

https://www.reeracoen.com.vn/
REERACOEN VIETNAM là một chi nhánh của Neo Career – Công ty tư vấn tuyển dụng nhân sự hàng đầu tại Nhật Bản được điều hành bởi đội ngũ tư vấn tuyển dụng...Detail

Dist.1_Operation assistant manager_Logistics_English_16365MG

Công Ty TNHH Reeracoen Việt Nam

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