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Elite Fitness - Quản Lý Câu Lạc Bộ Gym

Elite Fitness
Updated: 16/07/2019

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Business Expense
  • Annual Leave
  • Sport Club

Job Description

- Take charge of its overall budget & profitability and other functional areas include: memberships, enrollment fitness, safety aspects, staffing, training, supervising & overseeing the promotional activities to increase club memberships or to carry out initiatives that is from Head Office including but not limited to:
- Recruit, hire, train, counsel, supervise and motivate development and discipline of staff
- Organize HODs meeting twice per week
- Ensure and maintain Daily Staff Communication Program
- Achieve minimal staffing targets
- Manage a succession planning program at all times
- Ensure all staffs adhere to policy
- Achieve monthly club total revenue goals
- Hold daily accountability meetings with Membership Sales and Personal Training departments. Pushing for revenue daily
- Perform quality inspection tasks such as: review daily activities and perform services quality checks, follow up with member’s feedbacks or requests, reviewing content of CMS to ensure all data is correct and accurate
- Partner with Marketing Executive to create and implement monthly marketing plan, club’s activities and events; manage the Lead Box Program
- Increase renewals, member retention
- Organize at least one event per month for members with different purposes in order to create more benefits for members.
- Meet operational and capital budget targets
- Report budgetary needs to District Operations Manager
- Conduct at minimum of 10 Member Care calls per month and document results
- Drive customer service training and procedures as per company issued training schedule
- Manage high level of customer satisfaction
- Spend at least 2 hours at Reception Desk during peak hours daily – interact with members and guests; observe staff interaction and model operational procedures
- Achieve Club efficiencies by proposing Policy and Procedural improvements
- Monitor daily activities of receptionists, maintenance, security and daily F&B
- Audit club daily and follow up with maintenance to make sure all the facilities in order to serving members
- Carry out maintenance and maintain club tours, ensuring hygiene and cleanliness according to company
- Ensure promotions are accurate and merchandised to company’s standards
- Check warehouse weekly. Check report export-import of warehouse
- Review monthly staffing plans and recruitment process

Job Requirement

▪ Bachelor Degree in Business Administration, Management or related fields
▪ Minimum 5 years of experience in professional field (Experience in Sales/PT/Operations management)
▪ English is essential
▪ Soft skills requirements:
 Microsoft office application
 Reporting skills
 Leadership, management skills
 Problem solving skills
▪ Other requirements:
 Desire to grow and learn
 Communication skill
 Team work
 Good understanding of club operation management
 Service oriented with an eye for details
 Administration & organization skills
 Financial skill to produce Sales & Finance reports and read the numbers

More Information

  • Job type : Permanent

Company Overview

Elite Fitness
BIM Group Sơ lược về công ty: Được thành lập năm 1994 có trụ sở chính tại thành phố Hạ Long, tỉnh Quảng Ninh, BIM Holdings (“BIM”) là một tập đoàn kinh tế...Detail

Elite Fitness - Quản Lý Câu Lạc Bộ Gym

Elite Fitness

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