F&B Manager - The Myst Dong Khoi Hotel

Silverland Hospitality
Location

Ho Chi Minh

  • Salary

    Competitive

  • Experience

    3 - 5 Years

  • Job level

    Manager

  • Deadline to apply

    17/11/2020

Benefits

  • Insurance
  • Allowances
  • Uniform
  • Incentive bonus
  • Salary review
  • Annual Leave

Job Description

  • Be in charge all Food and Beverage activities as hotel strategy as well as owner strategy.
  • Ensure that departmental briefings and meetings are effective and conducted as necessary.
  • Observe employee - guest interaction and talking with guests, coach employee in guest service skills as necessary.
  • Handle all guest complaints and follow through to make sure problems are resolved satisfactorily.
  • Maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
  • Ensure that each profit outlet (e.g. Outlet, Bar, Event Service) is operated in line with maximising profit for the hotel.
  • Coordinate the preparation of the Annual Business Plan for Food and Beverage department.
  • Manage costs proactively based on key performance indicators.
  • Ensure that all hotel rules, policies and regulations relating to financial record keeping, money handling, including the timely and accurate reporting of financial information (if assigned).
  • Liaise and build relationships with guests, using hotel loyalty management system to track their preferences.
  • Oversee and implement initiatives and ideas, looking for new and innovative ways to provide heart touching service.
  • Giám sát và thực hiện những sáng kiến và ý tưởng để cải thiện trải nghiệm dịch vụ của khách hàng, tìm kiếm những cách thức mới đầy sáng tạo để cung cấp những dịch vụ tận tâm đến khách.
  • Quản lý hàng tồn kho và bảo trì thiết bị điều hành khách sạn và các tài sản khá liên quan đến bộ phận Ẩm thực.
  • Work closely with Marketing department to prepare an Annual Marketing Plan for Food & Beverage.
  • Update local and international market trends, vendors and other hotel / restaurant operations constantly to make sure that the hotel’s operations is the most efficiently.
  • Ensure that all company service standards have been implemented.
  • Consult and work with General Manager to make adjustments where necessary relating to Food Beverage.
  • Manage, maintain and develop Top 20 in Food & Beverage.
  • Ensure that all employees are up to date with the availability of seasonal and new products on the market.
  • Manage and develop the food and beverage products served to guest.
  • Handle the preparation of the Annual Business Plan (if any).
  • Implement, demonstrate and reinforce The Myst’s Core Values and Brand Standard.

Job Requirement

  • Must possess at least a Bachelor’s Degree, Master’s Degree, Food & Beverage Services Management or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Only local candidates.
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Good communication and writing skills.
  • Fluently in English.

More Information

  • Degree: Bachelor
  • Age: Unlimited

Job tags / skills

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