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Field Service Engineer

Avery Dennison RIS Vietnam Co., Ltd.
Updated: 22/10/2019

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

• Guarantee the completion of all procedures that provides the customer with a clear training, implementation for the Supply Chain & Manufacturing Solutions
• Manage relationship with key vendors/factories, provide consultation for key customers to meet their needs and improve compliance. Audit for security project report and checking.
• Meet the service level agreement; provide consulting / technical support to the customers in Asia.
• Cooperate with the customer support team for trouble shooting, work out for the appropriate resolution, and make sure the proper procedures for escalation.
• To provide sales support by facilitating the sales opportunity and conducting professional pre-sales visit / qualified customer services.
• Backup level support for other region if necessary. Work with other operational teams to ensure the collaborative teamwork.
• Second level support for the formatting and sampling, work on the installation procedure (new and existing project).
• Ensure the equipment pre-testing done before shipping to customers.

Job Requirement

• Bachelor's degree in Electronic/Mechanical Engineering or equivalent experience.
• 2+ years related Technical experience required.
• Strong customer relationship-building experience required.
• Experience with product development and product commercialization processes.
• Excellent problem-solving, analytical and mathematical skills.
• Strong teamwork and relationship building skills.
• Strong training and project management experience and skills.
• Strong customer focus and orientation.
• Strong attention to detail & organizational skills.
• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes and function specific software.
• Excellent written and verbal communication and presentation skills. 
 

More Information

  • Job type : Permanent

Company Overview

Avery Dennison RIS Vietnam Co., Ltd.

www.averydennison.comCompany size: 2000
Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison...Detail

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Field Service Engineer

Avery Dennison RIS Vietnam Co., Ltd.

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