Location

Ba Ria-VT

  • Salary

    Competitive

  • Experience

    5 - 7 Years

  • Job level

    Manager

  • Deadline to apply

    28/02/2021

Job Description

  • Aligned management style, with company vision and policies.

  • Anticipates guest’s needs through observation and offers prompt, efficient service either personally or through other associates.

  • Personally ensures compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related company Policies.

  • Undertakes additional duties as requested by the Director/Assistant Director of F&B and Hotel Management.

  • Provides a professional, advisory and executive support service to the Assistant Director of F&B to assist in meeting the strategic goals of the establishment.

  • Develops and implements Food and Beverage promotions, strategies and special events in conjunction with the Outlet Chefs and the Director of Sales and Marketing.

  • Coordinate the upkeep and cleanliness of all outlets by liaising with Housekeeping and Maintenance.

  • Liaise with Outlet Chefs on menu engineering and portion control, ensuringhighest food standardsand proper selling prices.

  • Maintain all equipment within the outlets e.g. Menus, linen, china, glass, electrical equipment and Point of Sale system.

  • Responsible for checking of all stock, requisitions and equipment on a regular basis.

  • Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the outlets (e.g. VIP Gaming Guests)

  • Implement control procedures to minimize errors, fraud and waste.

  • Ensure that the property is seen as being the principle innovator in the market place.

  • Coordinate Hotel wine lists, offering choice and variety as well as price consistency throughout the Outlets.

  • Handle Food and Beverage complaints in a timely and effective manner.

  • Ensure correct liquor licensing laws are abided by, paying particular attention to intoxicated guests and underage guests.

  • Prepare monthly outlook/forecast reports.

  • Negotiate Beverage contracts within corporate guidelines.

  • Conduct development and performance reviews, identifying key personnel for further development and structured career path.

  • Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

  • Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.

  • Attend meetings as required.

  • Implement opportunities for quality Team Building.

  • Ensure that all associates comply with the grooming and uniform standards.

  • Oversee the selection and appointment of new associates within the department.

  • Conduct regular associate meetings to keep all associates informed.

  • Ensure compliance with legislated health and safety requirements within the workplace.

  • Comply with all company’s Standards and Procedures.

  • Actively promote a work environment, which cares for guests and associates alike.

Job Requirement

  • Bachelor degree in Hospitality Management or equivalent work experience.

  • Minimum of five years of working experience in managerial role for a premier luxury hotel/ resort.

  • Management experience in a creative and high quality food and beverage environment that offers varied styles, ambiance and product offerings.

  • Technical in-depth knowledge of fine foods and wine.

  • Ability to communicate fluently in English, both verbally and written. Fluency in Vietnamese is a must.

  • Exceptional and professional communication skills, both oral and written.

  • Recognized experience in hiring, training and empowering employees.

  • Capacity to foster productive relations with peers and assure teamwork.

  • Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills.Proven ability to manage all levels of staffs.

  • Ability to compile estimates for future projects. Ability to inspect sites.

  • Maintain a professional and well-groomed appearance.

  • Must be self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.

  • Excellent guest service skills.Must have the ability to respond and handle difficult or stressful situations diplomatically.

  • Proficient in MS Word, Excel, PowerPoint, and Outlook.

More Information

  • Age: Unlimited

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