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General Operation Executive

Công ty Cổ phần Quản lý Điểm Đến Châu Á - ASIA DMC
Updated: 18/01/2019

Employment Information

  • Work location: Ha Noi

    Job level:

  • Experience: 1 Years

    Salary: -

  • Industry: Executive management, Tourism

    Deadline to apply: 31/01/2019

Job Description

Job description:

​1.Operation:

- Receive booking from sales team in Hanoi.

- Input the data on the tour management/ tour plan

- Check carefully all of information of guests, all of special request from guests and inform to related dept.

- Double check booking of OP services.

- Make the tour order

- Send the final confirmation to sales.

- Inform tour to guides to deliver program.

- Brief program to tour guide carefully.

- Follow up the tour.

- Check price and report the cost to accountant at the end month

- Make the payment form for guides.

- Receive the questionnaire from guides after tour and listening all of feedback of guides.

- Check and control the service quality

- Negotiate the price with suppliers

2.Other Tasks:

- Send weekly report to OP manager

- Communicate and coordinate with internal departments (especially sales, customer care & quality control dept.)

- Frequently interact with guides and update all incident /ad-hoc reports to related departments or to related person in charge.

- Keep other departments informed by sharing information of local competitors & local suppliers (especially new suppliers)

- Handle emergency issues effectively on requests.

- All other duties as assigned by OPM.

Job Requirement

Requirement:

- Good language skills in English (written and spoken)

- Good at using Microsoft office (Word, Excel...)

- Communication and listening skills

- Time management skills

- High proficiency in interpersonal skill

- Problem solving

- Foreign cultures understanding

- Extensive destination knowledge

Special Requirement:

- Flexibility to work overtime

- Ability to work under pressure

- Travel as required

Remuneration:

  • Competitive & attractive salary with incentive every 6 m
  • Year-end bonus, bonus holiday (2/9, 30/4, 1/1…)
  • Equal rewards for individual devotion & performance.
  •  Working from Monday to Friday (44h)
  •  Free lunch in kind.
  • Premium health care insurance package.
  • International, fair and transparency working environment.
  • Training and traveling opportunities.

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Công ty Cổ phần Quản lý Điểm Đến Châu Á - ASIA DMC

Company size: 100-499
Established in 1997, ASIA DMC welcomed in 2016 over 50,000 guests to Vietnam, Laos, Cambodia, Thailand and Myanmar.  Formerly known as HG Travel Group,...Detail

General Operation Executive

Công ty Cổ phần Quản lý Điểm Đến Châu Á - ASIA DMC

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