Maintains and upgrades existing environment to ensure a secure, dependable technology infrastructure. Demonstrated knowledge and understanding of the Microsoft technology, VMware, SAP, Azure migrations and incident response program development.
Requirements of the role:
Manage technology infrastructure including servers, databases, network, and operations while in compliance with policy and regulations
Manage and maintain network and vendor to maximize network speed and availability
Maintain system performance by performing network monitoring and analysis, and performance tuning; troubleshooting performance problems
Manage information protection and the cybersecurity program
Manage and maintain disaster recovery/business continuity processes
Establishes and maintains operational policies & procedure of IT
Respects privileged system/data access and audits regularly
Designs and executes technology standards for hardware and software of the company
Ensures all critical systems operate efficiently, safely and in accordance with Service Level Agreement (SLA) and industry best practices
Ensures operating within an ITIL framework across the key disciplines of Incident, Problem and Change.
Set goals and objectives for members to meet the objective of whole ITSM particularly and of department objective generally.
Fosters a positive and productive work environment by creating a high performing team
Minimum seven (7) years of progressive IT Infrastructure experience
Proven experience with the planning, development, evaluation, coordination and management of the Information Technology Infrastructure for a large organization
Recent experience managing WAN, VPN, LAN, Window, Linux OS, MS Exchange, VMWARE, SAN, NAS, SOPHOS, Firewall, Switch, Router,…