Location

Ba Ria-VT

  • Updated

    04/08/2020

  • Industry

    Marketing

  • Job type

    Permanent

  • Salary

    Competitive

  • Experience

    1 - 2 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/08/2020

Job Description

  • Maintaining the reception & information HTR counter including HTR Lounge
  • Check guest Passport/ ID at Casino entrance
  • Assisting guests to check-in and check- out
  • Assisting in F&B and other services in the Property
  • Rooms & Main Hall
  • Handling guests' problems and complaints
  • Taking daily head count
  • Rooms reservation, transportation (Shuttle bus), helicopter, boat/air ticket etc
  • Rooms admin & control
  • All necessary daily & periodic reports
  • Issuing room and food vouchers/ coupon following Marketing Program
  • Supporting role on all casino events and promotions
  • Monitoring player's average bets / guest gaming profile
  • Answering phone calls and checking emails
  • All other paper works and customers database
  • All other work that is not handled by other sections

Casino Membership Enrollment/Take care for Member card related

Job Requirement

  •     Presentable and cheerful              
  •     Good PR skills                    
  •     Knowledgeable the guests            
  •     Knowledgeable all existing promotions                
  •     Programs, room guidelines etc.                
  •     Knowledgeable about the services of the company                     
  •     All procedures, policies, guidelines                       
  •     Other guests related matters                    
  •     Competence on Computer and Sequel program.             
  •     Excellent customer service skills   
  •     Must be able to speak, write, read and understand English.

More Information

  • Degree: College
  • Age: Unlimited

Job tags / skills

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