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Hostess - Nhân Viên Đón Khách

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc
Updated: 16/11/2018

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Allowances
  • Employee Shuttle Service
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following

- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards

- Ensure restaurant operating equipment is clean and in working order

- Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy

- Welcoming guests to the Restaurant, by using the Restaurant name

Inquiring if they have a reservation and noting it in the reservation book if they do

- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

- Being attentive to guest requests

- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

- Take telephone bookings and document in the Reservation book according to restaurant standards

- Train wait staff and bus staff in hostess standards

- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

- Maintain responsibility of cleanliness of hostess stations

- Maintain responsibility of cleanliness of all menus and drink menus

- Assist with beverage service

- Assist with food service

- Maintain detailed knowledge of menu, including daily specials

- Ensure tables are cleared quietly and efficiently

- Carry food and beverage trays in a safe manner to minimize breakages

- Complete dockets accurately and clearly

- Maintain current information on all general activities of the hotel

- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

- Perform any other duties which may be assigned by the management from time to time.

Job Requirement

Required Skills:

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

- Able to read and write English

Qualifications:

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.

Experience:

1 years related experience or an equivalent combination of education and experience

More Information

  • Degree: Intermediate
  • Age: 18 - 25
  • Job type : Permanent

Company Overview

InterContinental Phu Quoc Long Beach Resort - Công Ty Cổ Phần Bất Động Sản Syrena Phú Quốc

Company size: 100-499
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is...Detail

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