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Công ty Cổ Phần TIKI

Inventory Control & Quality Assurance (ICQA) Manager

Công ty Cổ Phần TIKI
Updated: 09/09/2019

Employment Information

Job Description

We’re seeking a calibre ICQA Manager to take ownership of our Fulfilment Centre Inventory Control and Quality Assurance. The job responsibilities include:

  • Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity,
  • Gain expertise in key Fulfilment Centre process paths to ensure that process discipline is adhered to across all shifts and departments,
  • Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the Operations management team
  • Liaise with Operations Managers to aid the communication of all policies related to process discipline
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency
  • Plan for and identify root causes of inventory deviation, via cause and effect analysis
  • Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents,
  • Lead and supervise a team of Area Managers (front-line supervisors), as well as hourly associates, in Inventory Control / Quality Assurance operations within the Fulfilment Centre
  • Be responsible for the overall direction, coordination, and evaluation of the Fulfilment Centre’s operation,
  • Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover,
  • Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements,
  • Work with Security & Loss Prevention teams to establish, influence and adhere to Security & Loss Prevention policies and procedures,
  • Participate in network-wide Fulfilment & Operations-focused quality initiatives.

Job Requirement

  • Bachelor’s Degree from relevant fields with previous Inventory Control and Quality Assurance Management experience,
  • Previous managerial experience in a distribution or manufacturing environment,
  •  Excellent verbal and written communications skills,
  •  Be resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment,
  • Proven ability to influence, with varying levels of seniority within an organisation
  • Strong analytical abilities and data analysis skills,
  • Experience with Lean and Six Sigma methodologies and techniques.


 

More Information

  • Job type : Permanent

Company Overview

Công ty Cổ Phần TIKI

https://tuyendung.tiki.vnCompany size: 500 - 1000
Thành lập năm 2010, Tiki.vn (viết tắt của Tìm kiếm & Tiết kiệm) hiện là trang mua sắm trực tuyến đáng tin cậy nhất trong lĩnh vực thương mai điện tử...Detail

Inventory Control & Quality Assurance (ICQA) Manager

Công ty Cổ Phần TIKI

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