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Chi Nhánh Công Ty Cổ Phần AEG Việt Nam

IT Help Desk

Chi Nhánh Công Ty Cổ Phần AEG Việt Nam
Updated: 16/05/2018

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

  • Provide IT support to our staff in centers and head office (wifi, printer, computer setup, network configuration, general IT troubleshooting…)
  • Explain to students and help students when encountering technical problems in the speaking center
  • Helping students install the necessary application to learn English from home
  • Email, phone and face to face help desk is required
  • As you evolve in the company, you will train other people on IT topics and learn to provide 5-Star service quality. Depending on your performance and career choice, you can move to (i) infrastructure jobs, (ii) application jobs or (iii) customer service job. Other positions will open based on your ability to learn.

Job Requirement

1. Qualifications

  • 1 to 3 years of experience in technical customer service or help desk minimum
  • Already worked in team of minimum 2-3 people (excluding the direct manager)
  • General background in IT

2. Skills

- Transverse skills required:

  • Good presentation
  • Pro active and open minded
  • Hands on and can do attitude
  • Service mindset
  • Clear verbal communication
  • Good communication skills in English is preferred (W3 +)

- Technical skills required:

  • Understanding of basic network, VLAN, routeurs, switch, workstations (laptop and desktop)
  • Having already worked with HP Thin Client is a plus

3. Language

  •  Fluent in Vietnamese; English fluency is an advantage

More Information

  • Age: Unlimited
  • Job type : Permanent

Company Overview

Chi Nhánh Công Ty Cổ Phần AEG Việt Nam

Chi Nhánh Công Ty Cổ Phần AEG Việt NamTên thương mại công ty:Loại hình hoạt động:Mã số thuế:Lĩnh vực hoạt động:Năm thành lập:Tổng số nhân viên:Chi nhánh:Mô...Detail

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IT Help Desk

Chi Nhánh Công Ty Cổ Phần AEG Việt Nam

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