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IT Helpdesk Executive [HCM]

GO VIET TECHNOLOGY TRADING COMPANY LIMITED
Updated: 10/06/2019

Employment Information

Benefits

  • Laptop
  • Incentive bonus
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

● Installs and maintains client hardware and software.
● Provides the user with basic training to utilize the PC running Microsoft Windows and MacOS or operation equipment to avoid future problems.
● Reports and logs for the trouble counter measure from ticket system management.
● Involves in day to day IT operation and works closely with global IT helpdesk team to quickly handle the user request.
● Participates in building IT service delivery procedure matching with the user requirement and the business development.
● Manages and controls IT assets to ensure the accuracy of costing and inventory records.
● Assists in providing technical supports and participating in IT network infrastructure projects.

Job Requirement

● Proactive and good at team-work.
● Have good knowledge of operating system, especially in Microsoft Windows and MacOS.
● 1-2 years of experience in troubleshooting IT office devices such as laptop, desktop, printer, CCTV...
● In-depth knowledge of the computer systems and software client use.
● Background in network & system infrastructure, familiar with configuring Wi-Fi Unifi, Cisco devices, Fortinet firewall...

More Information

  • Degree: College
  • Age: 23 - 27
  • Job type : Permanent

Company Overview

GO VIET TECHNOLOGY TRADING COMPANY LIMITED

https://www.go-viet.vn/Company size: 50-100
Go-Viet is a Vietnam technology company with the goal of uplifting daily life of Vietnamese people with convenient services for all need (transportation,...Detail

IT Helpdesk Executive [HCM]

GO VIET TECHNOLOGY TRADING COMPANY LIMITED

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