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Shinhan Bank Vietnam

IT Helpdesk - Korean Speaking

Shinhan Bank Vietnam
Updated: 10/10/2018

Employment Information

Job Description

We are hiring IT Helpdesk, will be trained, prefer Korean Fluently to work with IT in mother bank - Korea; translate bitween IT Korea and IT in Viet Nam Head Office.


1. To support branches & HO departments in daily transaction errors

2. To manage new system development issues/ projects

Duties and Responsibilities:

1. Daily support branches and HO departments for transaction errors/ trouble shooting relating to system operation.

- Work with Global IT to fix system errors, advise solution

2. To manage new system development issues/ projects (new product & services, new functions of system, etc...)

- Review & approve for IT development request from HO dept.

- Give opinion and ideas for development issues

- Discuss with Global IT developers about timeline and feasibility for development

- Follow up timeline & carry out development project

- Support for User Acceptance Test & internal pilot

Job Requirement

-       Bachelor (Major in Korean language / Economics / Finance or relevant fields)

-       At least Level B in English

-        Proficient in Microsoft Office applications

-        Problem Solving & Analytical Skill

-        Creative, Initiative, hard- working, teamwork

More Information

  • Job type : Permanent

Company Overview

Shinhan Bank Vietnam
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches...Detail

IT Helpdesk - Korean Speaking

Shinhan Bank Vietnam

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