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IT Helpdesk/Support Technician

Jabil Vietnam
Updated: 15/07/2019

Employment Information

Benefits

  • Laptop
  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

• Provide technical support to end-users for PC, server, hardware, or software applications.
• Support any resource on projects as assigned.
• Load & verify software packages. Troubleshoot and resolve end user issues.
• Resolve site level Incident management.
• Provide Support via phone for offsite users.
• Purchase software and hardware via the P.O. Process.
• Provide Maintenance and Support of Audio Visual equipment.
• Perform basic level of support for users on IT baseline apps.
• Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner.
• End user technical assistance.
• Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.

Job Requirement

• Associate Degree in Information Technology or related field is preferred
• At least one year of experience as IT Helpdesk/IT Support position.
• Knowledge of all Microsoft applications/utilities..
• Must have a service-oriented attitude, customer focus, sense of urgency, and professional demeanor.
• Ability to understand network and system architecture

More Information

  • Degree: Intermediate
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Jabil Vietnam

http://www.jabil.comCompany size: 5000+
JABIL, founded in 1966 in Michigan , is a US-based multinational electronics manufacturing and solutions company providing comprehensive...Detail

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