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IT Service Support

Ngân Hàng TMCP Tiên Phong
Updated: 12/06/2018

Employment Information


  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Annual Leave

Job Description

Assure prompt and accurate services support and precise carrying out the daily operational tasks, especially in run batch job EOD

  • Provide the first level of support for users (client hardware, application) according to SLAs by ITIL
  • Perform the daily operational tasks (manage, operate, monitor all services related to IT)
  • Co-operate/escalate to another department/vendors to troubleshoot issue
  • Deploy new patch/release version in Production
  • Build testing environment for BU
  • Run batch job at EoD (in evening)
  • Join another tasks according to manager’s direction

Job Requirement


  • Adequate IT education
  • 3 years of experience in IT operate application and user support


  • Knowledge of IT operational procedures
  • Proficiency in installing and troubleshooting user desktop and mobile tools
  • Good orientation in the end user office applications
  • Ability to work in instantly changing environment
  • Communication level in English, fluency in Vietnamese
  • Can-do attitude
  • Have experience to operate application, refer to weblogic and AIX
  • Skill resolve problem

More Information

  • Degree: College
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Ngân Hàng TMCP Tiên Phong

Ngân hàng Tiên Phong (TienPhongBank) là một ngân hàng được thành lập bởi tập đoàn FPT, Tổng công...Detail

IT Service Support

Ngân Hàng TMCP Tiên Phong

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