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Big C Việt Nam

IT Store Support Manager

Big C Việt Nam
Updated: 14/08/2019

Employment Information

Benefits

  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

SCOPE OF WORK

• Maintain system stability and ensure business alignment even when running parallel POS/ Loyalty/ ERP systems.

• Looking for the options to standardize IT services for Store Support

• Develop people for better performance and engagement

• Ensure Department Stores/Retail stores and HCM Office: IT system and IT infrastructure operation

• Supporting for User (Store Manager, AS, Cashier, FI) in terms system admin (Retail store operation advisor & Store synchronization, setup (parameter and permission group), hardware support

• Ensure end-user satisfaction through profession supporting service

• Successfully deliver good result as per IT Plan and direction in accordance with company’s business plan

• Training for Cashier and Customer Service upon request and ensure user satisfaction and coaching for member

Responsibilities:

• Support opening new stores under ERP Gold or ERP AX, implement IT system/infrastructure as per store opening plan

• Manage and maintain Department Stores/Retail stores and Hanoi Office IT system and IT infrastructure

• Manage and provide on-site support service to Department Stores/Retail Stores and Ho Chi Minh office

• Follow Head Office IT Plan upon request

• Manage IT Support team to open new stores and daily support

Job Requirement

MCSA, CCNA is preferred

Experience in Retail and Fashion is preferred

Experience in Microsoft AX is preferred

Experience POS functions

Good communication, can use English

Customer Service orientation

Teamwork capability

Team leading capability

Initiative capability

Enthusiasm, Initiative

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent

Company Overview

Big C Việt Nam

www.bigc.vnCompany size: 9000
Established in Vietnam in July 2011, Central Group Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable...Detail
Job tags / Skills: IT Manager IT support

IT Store Support Manager

Big C Việt Nam

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